Comments for NYNY Solutions http://www.nyny.se Search, Marketing, Business, Life Mon, 06 Feb 2012 22:06:02 +0000 http://wordpress.org/?v=2.6.1 Comment on Oh no, a customer calls! by Carl-Johan Hunefalk http://www.nyny.se/oh-no-a-customer-calls/#comment-11 Carl-Johan Hunefalk Mon, 28 Apr 2008 07:25:24 +0000 http://www.nyny.se/?p=17#comment-11 The positive aspect of getting a sale over the web (or through pay-per-click solutions like td Talk) is that they are more easily measured than your standard phone call. Even though you should welcome incoming calls and not be afraid of them, you can't really ask the customer 20 questions about where they saw your ads before calling, how they found your number, and so on. I am a big proponent of click-to-call solutions, since they save the history of what the customer was doing before (s)he called you. You may be able to use that info (like what products or info the person viewed) to upsell or guide the person to the right products. The positive aspect of getting a sale over the web (or through pay-per-click solutions like td Talk) is that they are more easily measured than your standard phone call.

Even though you should welcome incoming calls and not be afraid of them, you can’t really ask the customer 20 questions about where they saw your ads before calling, how they found your number, and so on.

I am a big proponent of click-to-call solutions, since they save the history of what the customer was doing before (s)he called you. You may be able to use that info (like what products or info the person viewed) to upsell or guide the person to the right products.

]]> Comment on Oh no, a customer calls! by Chris Moran http://www.nyny.se/oh-no-a-customer-calls/#comment-10 Chris Moran Mon, 28 Apr 2008 05:41:49 +0000 http://www.nyny.se/?p=17#comment-10 Nice writing style. Looking forward to reading more from you. Chris Moran Nice writing style. Looking forward to reading more from you.

Chris Moran

]]> Comment on Travel is reaching a strategic inflection point by admin http://www.nyny.se/travel-is-reaching-a-strategic-inflection-point/#comment-7 admin Thu, 17 Apr 2008 12:21:39 +0000 http://www.nyny.se/?p=14#comment-7 RyanAir is hitherto the exception to the rule. But, so was EasyJet, until just a couple of days ago, have a look here: <a href="http://www.traveldailynews.com/pages/show_page/25394" rel="nofollow">Multicom strikes easyJet distribution deal</a>. Let's see the RyanAir marketing team live through a few quarters of recession and see if they are still as confident. RyanAir is hitherto the exception to the rule. But, so was EasyJet, until just a couple of days ago, have a look here: Multicom strikes easyJet distribution deal.

Let’s see the RyanAir marketing team live through a few quarters of recession and see if they are still as confident.

]]> Comment on Travel is reaching a strategic inflection point by Carl-Johan Hunefalk http://www.nyny.se/travel-is-reaching-a-strategic-inflection-point/#comment-6 Carl-Johan Hunefalk Thu, 17 Apr 2008 11:44:55 +0000 http://www.nyny.se/?p=14#comment-6 A funny example is Ryan Air, who refuse to work with any travel aggregators, search engines or affiliates. They are fully determined to manage everything on their own, and are saying that their customers will find them regardless of what everyone else is saying. At least that was the opinion directly from their marketing department. LMAO. //C A funny example is Ryan Air, who refuse to work with any travel aggregators, search engines or affiliates. They are fully determined to manage everything on their own, and are saying that their customers will find them regardless of what everyone else is saying.

At least that was the opinion directly from their marketing department.

LMAO.

//C

]]> Comment on Another site up by Carl-Johan Hunefalk http://www.nyny.se/another-site-up/#comment-5 Carl-Johan Hunefalk Thu, 17 Apr 2008 11:39:08 +0000 http://www.nyny.se/?p=15#comment-5 Funny thing, the link on that site goes back to this website. ;-) Funny thing, the link on that site goes back to this website. ;-)

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